AnnexMed - Medical billing and Revenue cycle management companyAnnexMed - Medical billing and Revenue cycle management companyAnnexMed - Medical billing and Revenue cycle management company
1-866-780-0669
9am - 8pm (EST)
New Jersey, USA

Member Management

AnnexMed's member management services help to reduce administrative burdens, empower plan members, and improve efficiency

AnnexMed Blog

Contact us

  • 197 State Route 18 South
    Suite 3000, South Wing
    East Brunswick
    New Jersey 08816
  • info@annexmed.com
  • 1-866-780-0669
WE GIVE THE BEST SERVICES

Member Enrollment, On-Boarding & Maintenance

Member Management is a customized service that enables health care facilities and other organizations to manage their membership programs efficiently. It keeps track of all the members and records their status through various programs on the back-end. Managing your back office, on the other hand, is always a challenge, but our services at AnnexMed provide you with the flexibility you need in a constantly changing environment. We can help you deliver positive engagements with your members the way they want to be reached, regardless of population type, thanks to our team’s expertise across multiple geographies, industries, and functions.

Our experienced customer service teams at AnnexMed provide effective administration of member account management and registration services such as processing of enrollment applications, collection and updating of outdated information, and overall member data management. Our team of highly skilled people will ensure that a patient’s inquiries are answered quickly and efficiently, resulting in increased plan satisfaction and empowering members to take better control of their health outcomes.

Member Management capabilities include:

Knowledge-based
team

Member
Enrollment

Appointment
Reminders

First Call
Resolution

Data Extraction
& Integrity

Real-time
Data Analytics

Service Highlights
  • Member training on Eligibility & Enrollment
  • First call resolution & customer service excellence
  • Systematic reconciliation membership changes
  • Reconcile enrollment transactions periodically
  • Reconcile premium payments monthly
  • Proactive approach to fraud, waste, and abuse
Benefits
Benefits
  • Quick Turnaround Time
  • Exceptional Quality
  • Quick Response
  • Flexible & Cost-Effective
  • Skilled Manpower
  • Strong Governance Process

20%

Increase in payment recovery

100%

Member
Satisfaction

30%

Reduction in administrative cost