Healthcare Patient Access Services to Outsource

Streamlining Patient Access Solutions

Patient Access Services

In today’s fast-paced healthcare world, getting patients the care they need quickly and smoothly is essential. At AnnexMed, we understand that the journey to optimal healthcare outcomes begins with effective and well-organized patient access services. By streamlining the initial interactions and administrative processes, we help healthcare providers ensure that their patients receive timely and appropriate care, while also safeguarding the financial health of their practice.

We know that managing appointments, insurance, and referrals can be a real headache for healthcare providers. That’s why we created our Patient Access Services. Our team of experts handles these tasks, giving you more time to focus on providing excellent patient care. With a commitment to precision and efficiency, AnnexMed’s patient access solutions pave the way for smoother healthcare delivery, reduced claim denials, and enhanced patient satisfaction.

Whether it’s managing patient scheduling, verifying insurance eligibility, or coordinating referrals, AnnexMed’s robust Patient Access Services are tailored to meet the unique needs of healthcare organizations, ensuring that each step of the patient journey is handled with the utmost care and professionalism.

Patient Scheduling Services

AnnexMed is dedicated to delivering comprehensive Facility Coding solutions tailored to hospitals and healthcare systems across diverse service types and specialties. Our extensive range of coding services encompasses various healthcare settings, ensuring accuracy and compliance across the board.

Prior Authorization Services

Navigating the complexities of prior authorization can be a daunting task for healthcare providers. The process is often time-consuming and fraught with challenges that can delay patient care and strain administrative resources. At AnnexMed, we specialize in alleviating these burdens by offering expert Prior Authorization Services that ensure..

Eligibility & Benefit Verification

Eligibility and Benefit Verification services play a pivotal role in ensuring the accurate and timely processing of insurance coverage information within healthcare organizations. The absence of robust checks and balances in this realm risks significant financial inefficiencies.

Call Center Services

Effective communication is the backbone of any successful healthcare operation. At AnnexMed, our Call Center Services are designed to provide healthcare organizations with a seamless communication channel that enhances patient engagement and supports operational

Costs Reduced

upto

45%

Reduced operational costs

DNFB Reduced

upto

32%

Reduction in DNFB accounts

Improve Productivity

upto

72%

Productivity improvement

Reduction in AR

upto

36%

Reduction in aged A/R

Improved Collections

upto

98%

Achieve net collections

Reduce Denials

upto

72%

Decrease in denial rate

FAQs in Patient Access Services

What are patient access services?

Patient access services include front-end administrative functions such as patient registration, insurance eligibility verification, prior authorization support, financial counseling, and scheduling that ensure a smooth and compliant patient encounter.

What tasks are handled by patient access specialists?

Patient access specialists perform insurance verification, benefits explanation, financial counseling, prior authorization initiation, accurate patient demographic capture, copay collection, charity care screening, and upfront collections.

How do patient access services improve revenue cycle performance?

By verifying insurance eligibility up front, capturing accurate demographics and payer information, initiating authorizations, and collecting expected payments, these services reduce denials and accelerate the billing and reimbursement process.

What documents are typically required for patient access verification?

Required documents include government-issued IDs, insurance cards (front/back), referral forms, authorization records, demographic details, and supporting clinical documentation relevant to planned procedures or visits.

How does eligibility verification work in patient access?

Eligibility verification checks a patient’s active coverage status, copays, deductibles, authorizations required, and benefit limits with the insurance payer before services are rendered, reducing surprise denials and out-of-pocket costs.

Ready to Get Started?

Whether you need full-scale support or help with just one part of the revenue cycle, AnnexMed offers modular services tailored to your most pressing needs.

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