AnnexMed offers a solid foundation with a robust quality assurance and training program.
Compliance with key performance metrics such as productivity, quality assurance and turnaround times are crucial to a healthy revenue cycle. A partnership with AnnexMed ensures governance of standard operating procedures, service level agreements, and quality assurance processes.
We employ dedicated quality and education teams to provide overall process management and quality assurance leadership. Our educators provide post-audit follow up, manage work improvement plans and deliver education in identified areas of opportunity.
AnnexMed’s standard operating platform is a market differentiator
AnnexMed is committed to delivering exceptional service to our clients. We focus on our core competency of revenue cycle services to help you meet your financial goals, enabling you to focus on what matters most- delivering world-class care to your community.
Our solid foundation and revenue cycle resources set us apart from our competitors. Our operational platform, recruiting, training and education, and quality assurance processes are second to none. We offer a 95% accuracy rate, a robust compliance plan and quarterly business reviews to further support our service offerings.
A SOLID FOUNDATION WITH THE FLEXIBILITY YOU NEED
Healthcare organizations have been challenged by regulatory changes, the Affordable Care Act (ACA), Recovery Audit Contractors (RAC), medical necessity requirements and the transition from volume to value, all of which has impacted their ability to be reimbursed. AnnexMed has built a solid foundation enabling our patterns to successfully comply with regulatory directives without sacrificing their bottom line.
Our goal is to support our partners by providing operational leadership while also maximizing revenue. AnnexMed partners with health systems, hospitals and physician practices by providing subject matter expertise and best practice results through our revenue cycle centers of excellence.
AnnexMed employs an extensive team of best in class revenue cycle associates. Our teams receive extensive training and on-going education enabling them to provide optimal service to our clients. Our people, processes, and pioneering technology work together to create an efficient workflow that eliminates errors, improves quality, decreases turnaround times and accelerates reimbursement.
Our team of skilled associates go through an extensive recruitment and on boarding process with competency testing and ongoing quality reviews. Our approach relies not only on standard revenue cycle key performance metrics, but also focuses on detailed, account level actions. Our solution has established quality standards for proactive, timely and effective processing at the account level.
Quality assurance is an extremely important process in revenue cycle management solutions. Our trainer partners with the quality and service delivery teams to conduct monthly educational in-services. The outcomes of our monthly educational sessions help us identify educational opportunities.
A Track Record of Performance with Personalized Service
We believe that strong client relationship is a must have in the revenue cycle management business. Our clients have learned to expect personal, relationship-driven service as our hallmark while relying upon our strong understanding of medical billing, healthcare practice management, the insurance industry, and the latest regulations.
In addition to providing expert support, we seek to optimize our clients’ revenue cycle through continuous process improvements and improved technologies – all meant to enhance your bottom line. With a team of skilled and experienced medical billing staff we are committed to providing personal and results oriented services to our clients.
BRINGING TOGETHER PEOPLE, PROCESS AND TECHNOLOGY
Our staff are our greatest assets applying experience, enabling efficiency, and sharing knowledge. Our employees are a team of highly focused and experienced professionals. AnnexMed’s 100% graduate workforce hold degrees in life sciences, management, finance, and accounting. Our medical coders are industry certified (AHIMA and AAPC) with deep revenue cycle expertise. And our seasoned management team exercises control and insight over all business operations.
AnnexMed has a global talent management program to identify, develop, lead, and reward employees consistently. We develop the potential of all employees to help us achieve our goal of being the best healthcare organization. Intense and ‘continuous learning’ in pursuit of excellence, is the AnnexMed training motto. Our training process is holistic, with emphasis on soft skills including leadership, people management, and customer centricity as well as technical skills like Six Sigma tools and techniques, processes, metrics, and root cause analysis.
AnnexMed establishes a completely transparent working environment by customizing our Process Management application (Billinglog) to provide you a complete insight into our operations. Additionally, we engage in periodic calibrations to ensure complete success in the transfer of knowledge.
Standard Operating Procedure (SOP) populates process rules by practice or specialty and a periodic sign-off from the client is established. Our project management team engages with you periodically to ensure that we are fully delivering on all our commitments and exceeding your expectations.
Empowered team tackles challenges faced at an aggregate level as well as an individual level with all the right Six Sigma tools. AnnexMed delivers exceptional quality to enable optimal performance. We employ and integrate best practice business processes into our clients’ organizations to increase their operational efficiency, thereby controlling avoiding costs and increasing revenue generation and retention.
AnnexMed empowers revenue cycle operations a collaboration between powerful workflow and productivity enhancement systems. This gives us a clear view of RCM metrics to support informed decision-making. It also enables results through engagement and business intelligence.
FACTS THAT MAKE ANNEXMED STAND APART
Our business model is founded on a strong foundation of corporate management and planning. We have dedicated teams to support our internal as well as external customers to ensure a harmonious and positive atmosphere.
AnnexMed’s recruiting model helps us hire the right mix of people to create a vibrant and winning culture. At AnnexMed, we build a strong foundation of learning with multiple soft skills and RCM certification programs. The infrastructure backbone is built on high-speed, redundant, reliable voice and data networks that ride on best-in-class technologies. AnnexMed leverages strong relationships with leading technology vendors to access and acquire the latest technologies.
We anticipate and adapt to change, embracing innovation so as to better serve our clients with a unique blend of operating model with process knowledge, the most mature work flow, proven technology, and some of the most gifted individuals allow us to deliver exceptional quality and value.